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PAYMENT TERMS & CONDITIONS

PAYMENT TERMS & CONDITIONS

1.0 Enrolments

1.1 Enrolment Conditions

The following policies and procedures apply:

  • An enrolment will not be processed until the initial payment or instalment is paid
  • Funds need to be cleared for in order to gain access to the online e-learning platform
  • Deposits, full payments and payment plans can be paid via credit card only. Please note additional fees may be associated with payment plans
  • Credit Cards accepted are Visa or Mastercard
  • It is the student’s responsibility always to ensure funds are available in respective accounts. International Fitness Academy will not be responsible for any fees or charges associated with student accounts as a result of failed payments or overdrawn accounts
  • If you have entered into a payment plan agreement with International Fitness Academy, you are bound by contractual agreement to meet the scheduled repayments and any additional fees your account may incur.
  • Failure to meet your payment plan repayments may result in your access to the online e-learning platform being suspended and your qualification being withheld until such time as your account is either paid up to date or in its entirety, depending on each case by case situation.

1.2 Course Fees

All services provided by International Fitness Academy such as fitness qualifications, workshops, short courses, information events etc. will have their own fee schedule and will be advertised at the time of the event.

1.3 Fee policy

International Fitness Academy provides fee for service training. Upon enrolling in a course with International Fitness Academy, you must agree to our terms and conditions before commencing your course.

1.4 Extension Fees

Our extension fee varies depending on the additional timeframe for which you have applied. The extension fee breakdown is below:

Extension Fees

  • 3 Months – USD$300
  • 6 Months – USD$500
  • 12 Months – USD$750

Extensions must be applied for by emailing support@anytimefitnessacademy.com. The Education Manager will then assess your request and determine if you will be able to complete your course within the timeframe requested. You will then be notified of the outcome, and if successful, your extension fee will be processed.  The extension can only be applied for once.

1.5 Qualification Issuance Fee

This fee is applied if you request a new set of certificates to be re-issued.  Our qualification issuance fee is USD$300. There is no fee for your first set of certificates upon course completion.

1.6 Re-assessment Fee

This fee is applies when you require more than three attempts to receive a Satisfactory result and if you a required to re-enroll into a unit of competency. This fee can be easily avoided if you carefully read your learning materials before answering your assessments/questions.  Our re-assessment fee is USD$150.

1.7 Tutorial Fee

If you need further assistance with your learning, please contact your Trainer. You may be able to organise individual tutoring.  Tutoring is USD$100 per hour.

2.0 Cancellations & Refunds

2.1 Cancellation of enrolment/Refund Policy

  • After enrolment into an International Fitness Academy powered course, students have a seven (7) day cooling off period in which they may apply for a full refund (less a USD$99 administration fee where applicable).  No refunds will be given after 7 days of the date of enrolment
  • The enrolment date is created when the course payment information is verified with International Fitness Academy
  • Anyone wishing to withdraw from their course must request cancellation in writing with an explanation for your cancellation
  • In circumstances where a payment plan has been chosen to for the payment of course fees, the student will be liable for all payments due under the agreed plan
  • International Fitness Academy guarantees that it will provide the required training and assessment once a student has commenced study in their chosen program. Should International Fitness Academy cancel a course for any reason, students enrolled at the time International Fitness Academy announces the cancellation will be entitled to a full refund, and this will incur no administrative charges or penalties.
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